Still one of the best theaters in NYC! The sound system is fantastic and the effects and lighting they can get away with in there are really great. Knocked off one star for the lines and staff leading people into the building. I know there's a lot of people and all, but they could be friendlier. Also, there's multiple entrances. If you are supposed to use a specific entrance I suggest they print it on the tickets. Anyway, great theater - beautifully done restrooms - really good concession stands.
What can you say about this place that hasn't already been said? It's legendary. It's elegant. It's massive. It's expensive. Go see a concert here if you have only been there for a show. Great venue!
I've been here twice now for concerts and it's a great place. There are plenty of signs and staff outdoors to help guide you to the correct entrance based on your ticket info: will call or ticket holder. You'll be scanned and go through a bag check before entering. The staff are very helpful with seating and will definitely kick someone out if they're in the wrong seat. Popcorn, candy, and drinks are offered, but the only downside is the cost. A bottle of water was about $6? Something wild like that. Curb your cravings beforehand or be prepared to waste some money.
Worked the Fate & The Furious world premier event and loved it! Great staff, great new friends, watching stars walk the red carpet and help fans find their place. Amir & Mike are great supervisors. I had fun from beginning to end.
It's a beloved landmark and they do try to put on a heck of a show. We, like many, went to see the annual Christmas show. (Wouldn't have been my first choice, but I digress.) Show delivered on what it does. Santa! Rockettes! Service at the venue was great and they really had crowd control of this mob scene down to a friendly art, from line management to security and all the personnel were friendly and positive. Guess you have to be with the out-of-towners. Service with a smile is not dead in the City.